CONSUMER PROTECTION LAW

Protect interests of consumers in Pakistan. It makes provision for the establishment of consumer councils and other authorities for the settlement of consumers’ disputes and for matters connected therewith. The objective of providing better protection of consumer’s interest. Effective safeguards are provided to the consumer, against various types of exploitations and unfair dealings, relying mainly on compensatory rather than a disciplinary or preventive approach under the consumer protection law. It applies to all goods and services unless specifically exempted, which covers the private, public and cooperative sectors. It also provides speedy and inexpensive.

The Right to Information (RTI) covers under Article 19-A, which has opened up governance processes of our country to the common public, also has far-reaching implications for consumer protection. The Constitution of Pakistan provides effective safeguards to consumers against various types of exploitations and unfair dealings, relying on mainly compensatory rather than a punitive or preventive approach.

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